Greetings! Welcome to our blog. So glad you found us.

Our hope is that this site generates important conversation among caregivers, administrators, patients, families, educators, policy makers and others on two very important issues in healthcare today: (1) the medical error crisis, and (2) while appreciating that medical errors will never be eliminated, how we respond to patients and family members when unintentional harm results from our care.

In an effort to stimulate this conversation and help lead change, our first educational film The Faces of Medical Error…From Tears to Transparency: The Story of Lewis Blackman addresses both of these important issues. The film premiered last September and in just five short months, The Story of Lewis Blackman has been used as a vehicle for change across the globe. In Chicago, Washington DC, Southern California, Australia, Japan and Europe, audiences have used the film to begin important discussions on medical error and open disclosure.

After helping lead the production of this movie for almost a year, I can say without a doubt creating this educational film has been one of the most rewarding experiences of my career. Helen Haskell empowered us all with her courage and commitment to improving the quality of healthcare. She has turned her son’s unfortunate story into an educational experience that we can all learn from and something that we will never forget. It is a true testament to the human spirit and the good that people can do despite the tragedy that befalls them. You can view a short trailer of the film on YouTube at http://www.youtube.com/transparenthealth to appreciate the power of many people like Helen who are committed to making a difference. Please let us know your thoughts on the trailer and the film.

As the world calls for greater accountability in healthcare, it is up to all of us to create change that results in safer, more transparent care. We are making progress towards this goal but there is still much work ahead. Open and honest communication around unintentional harm is an important component in solving the medical error crisis. Transparency allows for the education and empowerment of patients and family members to make informed decisions related to their care, ultimately resulting in better outcomes. Transparency also educates and empowers caregivers and administrators, helping us learn ways to improve our systems and avoid future medical error.

Please continue to visit our blog and share your thoughts. It is our hope this site will stimulate important discussions concerning open and honest communication after harm has occurred resulting in improved safety and reduced risk to patients. We will have thoughts and ideas from caregivers, administrators, policy makers, patient advocates and others from the front lines coming very soon…

Best regards,
Dave Mayer


The Story of Lewis Blackman Awarded Highest Honor by Filmmaking Peers

In addition to providing an unforgettable learning experience for health care providers, Lewis Blackman continues to touch the hearts of all who hear his story. Most recently, The Faces of Medical Error…From Tears to Transparency: The Story of Lewis Blackman, was awarded a 2009 Aegis Award—a worldwide film industry honor given to the very best film and video productions of the year. Of the 2,109 entries, The Lewis Blackman Story received top honors, achieving the highest score awarded by a panel of peer judges.

Greg Vass, Executive Producer at SolidLine Media and partner to Transparent Health in the creation of the film said, “It always feels great to be recognized as the best in our field, but I think it feels even better to be part of such a special production project—one that is truly changing healthcare.”

For all of us at Transparent Health, the journey of making this educational film has forever changed us for the better. By sharing Lewis’ story we hope to help providers understand better ways of both preventing and managing medical error while embracing transparency and full disclosure related to the care they provide. We also hope to empower patients and their families by providing relevant information they can carry with them to the hospital. Please view the trailer to the film and share your comments:

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